All Birmingham citizens can access housing advice to prevent homelessness and get support at a time of housing crisis. It is always best to seek support as soon as possible to prevent a homelessness crisis. This table sets out the specialist services provided by, or commissioned by, Birmingham City Council, to prevent and relieve homelessness.
Unfortunately, some people will find themselves on the street, and Birmingham City Council is striving to meet the needs of rough sleepers through a wide range of commissioned outreach services, and by working in partnership with local organisations to ensure access to safe and secure accommodation.
Birmingham City Council’s Rough Sleeper Outreach Team (RSOT) provide a street-based 24-hour outreach service that helps people sleeping rough to access accommodation. The service is operated by Trident Reach and commissioned by Birmingham City Council.
If you are concerned about someone over the age of 18 that you have seen sleeping rough in England or Wales, you can send an alert via www.streetlink.org.uk
This will send an automatic alert to the RSOT who will respond by going out to the area identified and help support the individual. This leaflet provides further details of this service.
It is important to note that if you think the person you are concerned about is under 18, please do not contact StreetLink but instead call the police.
In addition to the Rough Sleeper Outreach Team (RSOT), BCC also commissions an integrated outreach team operating across the city targeting the most complex of clients facing multiple disadvantage. This service is funded by the Department for Levelling Up, Housing and Communities (DLUHC) through their Rough Sleeping Initiative (RSI) scheme.
The primary objective of RSI services is to:
- Prevention – Activities to stop people sleeping rough for the first time
- Intervention – Support for those currently sleeping rough to move off the streets
- Recovery – Support for those who have slept rough to ensure they do not return to the streets
- Systems Support – Systems and structures to embed change and monitor progress
BVSC through a DLUHC-funded RSI Project Manager are responsible for coordinating all RSI services and integrating them with Birmingham’s commissioned and non-commissioned rough sleeper and homeless services across public, private, community, voluntary and faith sectors.